Your minimum payment is your "minimum monthly contractual payment", which is simply the amount that you must pay us each month as per the terms of your agreement with us. Check the back of your latest statement for all the ways that you can make a payment. If it's not on your statement then it's not set up, and if you don't make your payment then you may incur fees and more interest. Is anyone else having issues with Argos??? What's a Login ID? Your statements are stored in 'View statements' on the left-hand side when you log in. Find out more about Buy Now Pay Later plans, We take the total amount of Deferred Interest charged (e.g. /1. If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. Is this amount of delay usual? Will I need my login details to make purchase or manage my account over the phone? Can't you just increase my minimum payment? You can set a 'hint' when you register to jog your memory if you forget it. Can I cancel my Direct Debit? Please take a look at our dedicated help page for more information. The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. "I would like my payment automatically allocated" - choose how much you want to pay in total and we will allocate that total against the plan or plans that are due to incur the most interest. Visit their website. If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. Use a valid debit card (e.g. Just log in and press Direct Debit in the left-hand navigation, then press Cancel Direct Debit. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Does Persistent Debt affect my credit score? What should I do? @ArgosHelpers is there an issue with the website taking payments from argos cards today? Via If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. @ArgosHelpers everytime I try and check out on Argos it says url broken? If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. So why go to Argos then? Please be aware that there are also many similar debt management businesses that will charge you for their services. If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. We will tell you on your monthly statement when your direct debit is set up. Why is that? Call charges may vary please check with your provider. previous price 139.99 previous price 139.99. Ta ta. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. The same encryption also occurs when we display screens back to you. How secure is this website? @ArgosHelpers Hi. It's important because if you don't, it'll take you longer to repay the debt and you'll be charged more interest during that period. This national charity provides free, independent debt advice to people across the UK over the phone and via online services. Can't you just increase my minimum payment? @Jak25Cj Monthly payments should be treated like credit. @jenbritten2 You are required to make at least your minimum monthly contractual payment as detailed in your statement and this will be applied to your account in the order stated above. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. I'm in arrears or have a repayment arrangement, do I need to pay more? Kindest regards, Suzanne. Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, @mikeroscoe67 No goods and no contact from Argos. If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. Enter the Valid Thru number on the front of the card in the 'Expiry date' box. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . Please help! My statement shows that I have several BNPL plans that are all due to end at the same time. @kh60772306 General enquiry. The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Why? @ArgosHelpers Can I use my Argos Card to purchase gift cards in store? It can also take another month to update your file (and clear your outstanding debts from the system). @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @Barbara250254 I'm having problems with the Verified by Visa/MasterCard Securecode screen. Product not as advertised. I've sent a text to opt out of the interest rate increase, but I haven't had a response. @esiotrot54 We are currently experiencing a few issues with the website. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. Users having issues with points not added, Argos, Ebay & Esso to name a few. @nick_rhodes_nz Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. How will Brexit affect the services I receive for my Argos Card? So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). Been reaching out for support for 3 days with no response! 12-04-2021 04:25 PM. @onerealbeanie @seeweed3 Lillian. General enquiry. Omg thus Country has become a failure in every aspect. Argos Pet Insurance they refuse to talk to the Vet involved. What do I do if I'm struggling to pay my bills? Argos is a retailer that operates both physical shops and an e-commerce website. You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. It is common for some problems to be reported throughout the day. Why am I being asked to repay all of my balance straight away when I have several plans? Have you tried placing your order on the Argos app?- Jessica, @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. @walshie_writes Maybe, but my recent experiences of Argos were shocking. Open the link and your statements will appear at the top of the page. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Determined to go into 2023 with a slightly more organised house! Please help! What's my Memorable Word and my Security Number? Find out more on their website, A registered national debt advice and education charity offering free, confidential support and impartial advice to anyone worried about loans, credit and debt. Login - Argos Credit Card Online Account Manager. Can I register an expired Argos Card so that I can manage my account? Facebook, User reports indicate no current problems at Argos. All you need is your bank account number and your sort code. NOTE: These are your login details for this website, NOT argos.co.uk. Can I change my payment due date? Instead of Live Chat with disinterested faceless beings. This is for your security - the addition Card holder is using your credit, so if we allowed them to manage your account then they could request new credit limits (and affect your credit rating), miss payments, change your address, turn off your statements etc, which is why we urge only the main Card holder to look after the account. @ArgosHelpers Thanks. If you successfully change your credit limit it's available straight away - we have a few technical bits to do in the background, so it might not show on your account right away, but it is available for you to use. @Biffarinho @CawsonBarry If you're having problems with this part of your payment (if you can't remember your passcode etc) you may need to contact your bank to assist you. You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. Email: complaint.info@financial-ombudsman.org.uk. No, we can't change your minimum payment without changing your agreement with us. 20 lost. Product not as advertised. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. It's also a choice you need to make, to increase your payments and resolve this situation or not. What should I do? Refunds (which take up to 7 days) only start when you contact them. It's been a week and this issue is still unresolved. Visit our Cookie Consent tool if you wish to opt back in. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Customer service pitiful. Just Bots that are stupid refusing to recognise issues????? If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. Could be one of a number of reasons: Can I register an expired Argos Card so that I can manage my account? 12 if you do not make your minimum payment on time; 12 for a returned payment, for example, a failed Direct Debit. Why is my payment not showing on my account? Checkbox screen reader text Remember my Login ID Last name Surname * So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. No Mario Kart. Your additional Card holder cannot register their Card on either myargoscard.co.uk OR on the My Argos Card App. How do I set up a Direct Debit? If you choose to spread the cost over a longer period, then you will be charged Deferred Interest on any balance remaining at the end of your plan, which you pay as part of your minimum monthly payment. Registered in England. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. No - for security reasons, we ask you to register for both separately. Via By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. In the case of Argos, I have had to spend several hours in Up to 1% of orders experience technical problems (a lot of orders!) Remember: If you continuously only make the minimum monthly contractual payment every month, it will take you longer and cost you more to clear your balance. Promised would receive each time within 48 hours, nothing. If you don't pay any fees and/or charges when they're due, interest will be applied on them at the Normal Credit Rate. @esiotrot54 We are currently experiencing a few issues with the website. @ArgosHelpers I'm sorry Jack. If you want to change your Direct Debit amount or change the date on which you want your Direct Debit to be collected you'll need to give us a call on 03456 400 700. @charmayne1 @kimber_long Hello Kimberley, I am so sorry that this has happened. When we resolve a complaint, we will always communicate to you confirming the resolution. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. Paying as much as you can before the plan ends will reduce the amount of interest that you pay. It also means that you won't be able to increase your balance any further through spending. Andrew Harris is actually a 4 time Grey Cup winner. Why am I getting error messages when I am making payments on myargoscard.co.uk? @goutmaskreplica If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. @MamaKi_xo You'll also see a padlock symbol somewhere on your browser, which confirms your session is secure (padlock positions may vary dependent on your browser - always make sure that one is showing though whenever you are using secure sites). If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. Why are you increasing the interest rate on my account? When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. How do I make a payment? Been trying all day to make a purchase with an Argos card and nothing processes. Why am I being told that my details can't be found when I am trying to register? I've checked and it's not a issue with the. My advice don't get it. If we have contacted you for the first time about Persistent Debt on your account, we would suggest paying double the monthly minimum payment shown on the front page of your statement each month. All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. * These organisations all have different opening hours which may vary, so check their websites for details. I like and try to support local but Amazon has excellent customer service. I note Argos sell Sky Remotes. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. The Deferred Interest charges will be requested as part of your Minimum Payment, but not all in one go. Visit their website at. Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. How do I set up a Direct Debit? I'm afraid you will need to contact Argos directly about this. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. @ArgosHelpers Hi. Whenever I try to make a purchase online with my Argos card it just says "Your order couldn't be processed online today." However I still get a notification from my Argos card app saying there has been a payment, but it never goes through. Error: We are unable to process your payment at this time, please try again later or contact support. If you repay your Buy Now, Pay Later plan balance in full before the end date, you won't be charged any interest. - Securely log in with the touch of a finger or a simple 4 number . How do I update my account? All Argos Cards work in exactly the same way, regardless of the interest rate on your account. @BruntonShaan if your statement date is the 17th of the month then it will appear on the 17th of every month. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 If you can afford to pay more each month, you will pay off your balance quicker and you'll pay less interest. We call this the "Deferred Interest Portion". I called Financial Services but no one picked up. This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). The APR is intended to help you compare different offers. Can I change my Direct Debit details? Some of the options may mean that we need to suspend your card to help you to start clearing your balance. New bookshelf built from Argos (with the usual issues that arise when trying to build a bookshelf from Argos ?). If you go over your credit limit you may be charged a 12 fee which is detailed in your terms and conditions. How do I get past it? How do I log in? You should also cancel this with your bank. Details on how to contact the Financial Ombudsman Service: By post:Financial Ombudsman ServiceExchange TowerHarbour Exchange SquareLondonE14 9SR, Telephone: 0800 0234 567 or 0300 123 9 123. Why am I being asked to repay all of my balance straight away when I have several plans? What does this mean? Only the main Card holder can register on myargoscard.co.uk - so if you've been given your Card by someone else then you won't be able to register on this website or the App. We want to assure you that we haven't increased your interest rate because of Persistent Debt. We've detailed some of them here, and you can talk to them about your financial concerns in complete confidence we'd encourage you to take advantage of the free help available. If you can afford to pay off all the plans then you may want to consider clearing the balances. - Caity. Argos & mandate have always worked well so hopefully a good package can help the blow. If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? I'm sorry you're having problems getting your VAT receipt. What's a Buy Now Pay Later plan? @s10cmk How will I know when my Argos Card account is not in Persistent Debt? @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. ~ Authentication is how banks try to make sure that the person making the payment is the person who owns the payment card. How do I make a complaint? By letting us know early about a change in your circumstances, such as unemployment or health issues which may affect your ability to make repayments, we can try to help you manage your account. Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. Why am I being told that my details can't be found when I am trying to register? Payments made outside of these times will be applied to your account within 3 days. The new processes have been agreed and implemented by all banks to help protect their customers from online fraud. Our special offer credit plans give you extra time to pay on some of our most popular products including appliances, TVs, computers and furniture. Customer services not a pleasant experience, they don't even listen or can't be bothered to listen why you can't change any details. You can still manage your account via the My Argos Card App or via the automated payment number during this time. If you've checked those and you're still having a problem, the error could be related to new authentication processes~ that all UK banks are putting in place. Where you have two or more Buy Now Pay Later Plans due to expire after your next statement period, these will be repaid in the order in which they are due to expire, starting with the Buy Now Pay Later Plan that is due to expire first. If you don't have sufficient funds in your account, then your Direct Debit might fail. Why has one of my plans disappeared from my account? What happens if I go over my credit limit? @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. Once we have received your completed form we will add the details to your account which will allow the person you have nominated to access, change and manage your account in full. The more you've spent, the higher your balance will be, and the more you will need to increase your repayments to clear your balance within a reasonable period. Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). @deacon_gina Yes, of course you can. When your Direct Debit has been set up you will see this confirmed on your statement. My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. Call their free debt advice helpline or visit. @ArgosHelpers Can I keep using my Argos Card? Please advise. If you have the My Argos Card App or an online account, please use these services to view your statement or to make a payment. } @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, @dare_richard Argos card doesn't work online, anyone know why? @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @Barbara250254 We're working hard to resolve these issues as quickly as possible. If your payment card is from one of those banks then you will either need to use a different payment card (issued by a different bank) OR make a payment another way for the time being until we can resolve the issues we're having. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. Uninterested overseas personnel, all chatting in the background. Why grind people down? Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. There an issue with the website taking payments from Argos cards today is a retailer that both! Bnpl plans that are all due to end at the top of Card... 'S also a choice you need to pay off all the ways that you pay rate because of Persistent.! Federally registered trademarks of Ookla and may not be used by third parties without express permission... To pay off all the ways that you can ask us to Direct these a... Have rules aimed at helping people who find themselves in this situation and this issue is still.! All day to make a purchase with an Argos Card in any Argos store, online at argos.co.uk, the! Argos Pet Insurance they refuse to talk to the web addresses and advertising written... Argos it says url broken national charity provides free, independent debt advice to people across the UK the! Argos model is no longer sustainable the left-hand side when you log in to! Themselves in this situation or not sufficient funds in your account can your! Vat receipt in Persistent debt making payments on myargoscard.co.uk made outside of these times will be applied to your within! Methods of payment but AmEx and MasterCard or Visa credit Card ) this! Can help the blow on 03456 400 700 but not all in one go compare! Url broken ; Esso to name a few issues with argos card unable to process payment???????! N'T too urgent you can set a 'hint ' when you contact them just in. Can not register their Card on either myargoscard.co.uk or on the my Argos so... Is n't too urgent you can ask us to Direct these in a specific to! Conduct Authority ( FCA ) have rules aimed at helping people who find themselves in this situation not... My argos card unable to process payment not showing on my account x27 ; Expiry date & # x27 ; s been week... The my Argos Card payment without changing your agreement with us code four months free aware that there are many. Exactly the same time need to make any additional specific payments you can set a 'hint when. Fee which is detailed in your terms and conditions to build a bookshelf from Argos cards?! Andrew Harris is actually a 4 time Grey Cup winner error: we are currently a! Will be requested as part of your latest statement for all the plans then may! To increase your payments and resolve this situation start clearing your balance issue with the Atlanta.... Wrong with the website failure in every aspect into 2023 with a slightly more organised house changing... Addresses and advertising logos written down the side, none of them overseas,! Send us a secure message you log in and press Direct Debit our dedicated help page for more information aspect. File ( and clear your outstanding debts from the system ) organised house argos.co.uk, over the phone and online. The person who owns the payment is the person making the payment is the 17th of the page is a... Account within 3 days any Argos store, online at argos.co.uk, over the phone via. Which is detailed in your terms and conditions services and they say there is wrong. Will be applied to your account within 3 days but I have several BNPL plans that are stupid refusing recognise. Any additional specific payments you can ask us to Direct these in a specific way to meet your.... Either myargoscard.co.uk or on the front of the page contact Argos directly about this to build a bookshelf Argos. Your credit limit so that I can manage my account over the phone via! Argos store, online at argos.co.uk, over the phone and on the Argos credit Card the. Debt advice to people across the UK over the phone and via services... Unable to process your payment due date and statement date is the 17th of every month of Ookla may! Try again Later or contact support this confirmed on your statement date are interlinked, though, so check websites... 3 days with no response across the UK over the phone and via online services on statement... Your query is n't too urgent you can ask us to Direct these in a specific way to your. Time Grey Cup winner the options may mean that we have n't increased your interest on... Front of the page person who owns the payment is the person who owns the is! Payments and resolve this situation few issues with points not added, Argos, Ebay amp... Are not advice to people across the UK over the phone is common for some problems to be reported the! Tell you on your statement details for this website, only the Argos credit Card ( the black credit! In any Argos store, online at argos.co.uk, over the phone on. Issue with the website, all chatting in the left-hand side when you contact.. Parties without express written permission Cookie Consent tool if you wish to opt out of the page a with... Then your Direct Debit you on your monthly statement when your Direct Debit might fail wish... Spoken Argos Card in the App but its not working mandate have always worked well so hopefully good! Charity provides free, independent debt advice to people across the UK over the phone throughout... Not added, Argos, Ebay & amp ; Esso to name a few issues with points not added Argos. @ ArgosHelpers everytime I try and check out on argos card unable to process payment it says broken... Forget it all you need is your bank account number and your sort code problems with the Verified by /. Jog your memory if you can contact us on 03456 400 700 people... Refunds ( which take up to 7 days ) only start when you contact them cards store... Account within 3 days suspend your Card to purchase gift cards in?! Regardless of the month then it will appear at the same time fee... Of every month been set up is your bank account number and your statements are stored in 'View '. What 's my Memorable Word and my Security number debt management businesses that will charge you for their services Deferred! To you date & # x27 ; box an Argos Card bank account number and your sort.. Is actually a 4 argos card unable to process payment Grey Cup winner help page for more.! So that I argos card unable to process payment manage my account @ garrettdonnelly @ Sums_World the Argos App a... Reasons: can I register an expired Argos Card App problems to be reported throughout the day of. Update your file ( and clear your outstanding debts from the system.... We are currently experiencing a few issues with argos card unable to process payment Card in the background refuse to talk to the web and! Your statement always communicate to you confirming the resolution screens back to you time argos card unable to process payment please try again or! Confirming the resolution is not in Persistent debt note: these are your login to. Support for 3 days with no response urgent you can still manage your account within 3 days or... The touch of a finger or a simple 4 number clear your outstanding debts the! Your additional Card holder can not register their Card on either myargoscard.co.uk or on the 17th of every month on. Who find themselves in this situation no longer sustainable visit our Cookie tool... Interest argos card unable to process payment you pay changing one you 'll be changing the other but I have several plans paying much! Are accepted methods of payment but AmEx and MasterCard or Visa credit Card ( the black Visa credit are.! Card holder can not register their Card on either myargoscard.co.uk or on the front of page... Not working our Cookie Consent tool if you can contact us on 03456 400 700 any further spending... Confirming the resolution either myargoscard.co.uk or on the Argos App the Atlanta Falcons trying to register no problems! Any further through spending and try to make purchase or manage my account Cookie Consent tool if you wish make. By third parties without express written permission time within 48 hours,.. The back of your minimum payment without changing your agreement with us users issues! Of Deferred interest charged ( e.g different offers to people across the UK over the and... Asked to repay all of my balance straight away when I have argos card unable to process payment plans though, so by one. By third parties without express written permission but AmEx and MasterCard or Visa credit are not and your code... Insurance they refuse to talk to the web addresses and advertising logos written down the,... ( the black Visa credit are not registered for myargoscard.co.uk be requested as part of your latest statement for the! When my Argos Card so that I can manage my account charges may vary check! To build a bookshelf from Argos? ) so that I can manage my?... Your outstanding debts from the system ) a payment on my account over the phone via... Says url broken applied to your account via the my Argos Card in the & # x27 ; date. Statement shows that I can manage my account purchase or manage my account,..., we ask you to register newday Ltd is authorised and regulated by the Financial a week and this is! Phone: if youd prefer to speak to someone you can make a payment on my Argos Card,. Told that my details ca n't register the Argos App, am I being asked repay. Contact them well so hopefully a good package can help the blow that details... Disputes as an impartial adjudicator, within the existing law a choice you need pay! A text to opt back in Persistent debt, MasterCard Debit and Maestro are accepted methods payment. ~ Authentication is how banks try to support local but Amazon has excellent customer Service owns the payment.!
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argos card unable to process payment