This could lead to more turnover and absenteeism. Sherri has taught college business and communication courses. It can be difficult for organizations and employees to make life-time employment commitments. A doctor in charge of a hastily constructed shelter for victims of a tornado may use this style to command nonmedical volunteers. She also holds three degrees including communications, business, educational leadership/technology. It refers to the management style that believes in authoritarian and controlling behavior. An optimal managerial style would help cultivate worker creativity, insight, meaning and moral excellence. This allows the individual to receive either a direct reward or a reprimand, depending on the outcome's positive or negative nature. McGregor (1960) proposed two models "Theory X and Theory Y", which he devised to describe two contrasting beliefs that managers hold about their paid workers. ]; the use of rewards often leads people to think in terms of How much am I getting? or How much should I give? or Am I breaking even? The use of referent power produces identification with the leader and his cause. It is also used in unskilled labor organizations or production firms. Some people prefer micromanaging and leading, and some people prefer giving space. D. Job satisfaction is mostly related to higher order needs. At Quad/Graphics, president Harry V. Quadracci is a permissive democrat because he encourages all Quad employees to play a major role in decision-making and execution as they manage their teams as independent profit centers. So grab your bomb repellent while we explore these two different types of managers by discussing the assumptions of each. Micromanagement is not looked at positively in todays scenario, leading to Theory Y being the most productive way of management. Theory X Finally, the permissive democrat shares power with group members, soliciting involvement in both decision-making and execution. This theory is hinged on the idea that employees need strict guidance and tight management regarding assignments, and specific consequences for failing to meet company expectations. They are inherently lazy, lack ambition and prefer to be directed on what to do rather than assume responsibility on their own. The Theory X manager assumes employees hate the idea of having to go to work and do so only to earn a paycheck and the security it offers. [10] In comparison to Theory X, Theory Y incorporates a pseudo-democratic environment to the workforce. They were created by Douglas McGregor while he was working at the MIT Sloan School of Management in the 1950s, and developed further in the 1960s. Theory X: The Authoritarian Boss. It would be beneficial to use both theories in moderation to ensure productivity and discipline in an organization. Back in the 1950s and 60s, MIT School of Management student Douglas McGregor published a theory on different types of workers. Most people are self-centered. Theory Zalso makes assumptions about company culture. Theory X refers to an authoritarian style and Theory Y refers to a participative/interactive style of managing employees. Basically, Theory X managers believe that people don't want to work, don't enjoy working, and are only motivated by money. McGregor's Theory X and Theory Y is about judging the needs and character of your people. In many instances, people are put into positions of leadership by forces outside the group. X managers is an impediment to employee morale and productivity X managers believe it is his/her job to structure the work and energize, even coerce (threaten with punishment) the. are not subject to the Creative Commons license and may not be reproduced without the prior and express written Theory X management hinders the satisfaction of higher-level needs because it doesn't acknowledge that those needs are relevant in the workplace. [7] The hard approach depends on close supervision, intimidation, and immediate punishment. Why were U.S. consumers clambering forcars, televisions, stereos, and electronics fromJapan? But there are times when management is less about leadership and more about the staunch enforcement of rules and micromanagement of production. Theory X. The theories attempt to show how a manager's perception of his team affects the . In his 1960 book, The Human Side of Enterprise, McGregor proposed two theories by which managers perceive and address employee motivation. D.job satisfaction is primarily related to higher order needs. Theory Y leaders are much more likely to adopt involvement-oriented approaches to leadership and organically designed organizations for their leadership group. As a consequence, they exert a highly controlling leadership style. http://www.envisionsoftware.com/articles/Theory_X.html, https://pixabay.com/en/idea-businessman-man-outline-suit-1460935/, http://vle.du.ac.in/mod/book/view.php?id=8344&chapterid=10377, CC BY-NC-SA: Attribution-NonCommercial-ShareAlike, https://commons.wikimedia.org/wiki/File:Toyota_Plant_Ohira_Sendai.jpg. Work can be as natural as play if the conditions are favorable. Theory X is a common management method that focuses on supervision and strict monitoring of employees. It is believed that managers who adopted theory X produce poor results while managers who take theory Y are likely to deliver better . workers must be controlled in order to achieve a company's goalsb. b. most employees know more about their job than the boss. Many startups and new organizations use Theory Y by using flexible deadlines and less controlling supervisors. People will be self-directed and creative to meet their work and organizational objectives if they are committed to them. most workers seek out more resonsibilityTheory Y managers prefera. Individuals attracted to high-involvement organizations, however, want to make their own decisions, expect their leaders to allow them to do so, and are willing to accept and act on this responsibility. C. employees are motivated mainly by the chance for advancement and recognition. The theory made some sense when. People must be constantly directed, prompted, rewarded, or punished in order to complete their work. There are several ways to lead an organization and this theory allows fluidity. The permissive democratic approach to leadership is characteristic of leadership in high-involvement organizations. In modern days and times, Theory Y works more effectively. A crisis could also demand more control and thus, this theory can come in handy. People are self-motivated and embrace responsibility. Theory X and Theory Y were developed in the 1960's and describe two different, almost opposite, attitudes to motivation in the workplace. Most people avoid responsibility and need constant direction. Project Management. [2] It is important to note, however, that before an employee carries out their task, they must first obtain the manager's approval. Under Theory X, one can take a hard or soft approach to getting results. They think most employees are only out for themselves and their sole interest in the job is to earn money. As we have noted, leadership is the exercise of influence over those who depend on one another for attaining a mutual goal in a group setting. Where a typical Theory X manager might require strict work hours, a Theory Y manager might offer employees a firm deadline, trusting them with the choice of when and how they will meet a productivity deadline. [4], McGregor also believed that self-actualization was the highest level of reward for employees. Are inherently lazy, lack. [6] Managers are always looking for mistakes from employees, because they do not trust their work. b.employees are motivated mainly by the chance for advancement and recognition. We recommend using a Very few practice either being autocratic or democratic completely. As a result of this members contributions to the groups goals, he has accumulated idiosyncrasy credits (a form of competency-based status). Theory X managers are likely to believe that: a. the average employee dislikes work and will seek to avoid it when possible. McGregor cautioned both types of managers against what he called self-fulfilling prophecies, whereby an employee will act just as the manager assumed he or she would due to the manager's own actions and behaviors. The secret to their success was not what they were producing but how they were managing their peopleJapanese employees were engaged, empowered, and highly productive. An individual who was self- motivated was best left alone in a. Theory Y managers believe employees would be motivated to meet goals in the absence of organizational controls, given favorable conditions. People are motivated when they find value in their contributions and see an opportunity to realize their own potential. 219.Theory X managers are likely to believe that: A. the average person dislikes work and will seek to avoid it when possible. The manager allows for collaborative decision-making and amicable relations within the organization or firm. Theory X managers are likely to believe that: A. the average person dislikes work and will seek to avoid it when possible. Theory X Group aspire to achieve personal gains without contributing positively; Theory Y Group are optimistic in reaching personal goals through active participatory engagement. His main ideas broke down into two options, Theory X and Theory Y. [6] Theory X is a "we versus they" approach, meaning it is the management versus the employees. | 10 Micro-managers believe that they must oversee every single task assigned to the employee, and they believe employees will try . On the other hand, more modern, network-centric, and decentralized concepts of C2, that rely on individual initiative and self-synchronization, tend to arise more from a "Theory Y" philosophy. Theory X represents a negative view of human nature that assumes individuals generally dislike work, are irresponsible, and require close supervision to do their jobs. According to McGregor, there are two opposing approaches to implementing Theory X: the hard approach and the soft approach. One of the critical difference between theory Y and theory X is that employees in theory X are associated with adverse traits while employees under theory Y are associated with positive characteristics. This generally involves a more 'hands-on' approach and inevitably micromanaging your team's workload to ensure it is done to . Informal leaders are acknowledged by the group, and the group willingly responds to their leadership. The managers influenced by Theory X believe that everything must end in blaming someone. McGregors Theory X and Theory Y posits two different sets of attitudes about the individual as an organizational member.36 Theory X and Y thinking gives rise to two different styles of leadership. In fact, when the proper motivations and rewards are in place, employees are not only willing but purposely driven to seek out responsibility and challenges on their own. The managers who are categorized as a Theory X leaders in general believe that the subordinates fail to live up to the corporate expectations hence assume that subordinates are just influenced with rewards as well as monetary rather than fulfilling the stated corporate objectives. He would try to constantly control the employees, leading to resentment and exhaustion in the employees, leading to a turnover. This method has recently been outdated due to modern and more effective ways of working. Different types of power elicit different forms of compliance: Leaders who rely on coercive power often alienate followers who resist their influence attempts. [8] This approach is derived from Fred Fiedler's research over various leadership styles known as the contingency theory. job satisfaction is primarily related to higher order needs. McGregor and Maslow respected each other and used each others theories in their work. The Theory X leader assumes that the average individual dislikes work and is incapable of exercising adequate self-direction and self-control. Theory X managers tend to take a pessimistic view of their people, and assume that they are naturally unmotivated and dislike work. Theory X and Theory Y are theories of human work motivation and management. Abraham Maslow and McGregor both gave popular theories on motivation. It suggests that there are two approaches to managing people. One view holds that in traditional organizations members expect to be told what to do and are willing to follow highly structured directions. They are self-centered and care only about themselves and not the organization or its goals, making it necessary for a manager to coerce, control, direct or threaten with punishment in order to get them to work towards organizational goals. They can only work under fear, and proper supervision. Organizations have two kinds of leaders: formal and informal. Theory X can benefit a work place that utilizes an assembly line or manual labor. A study of 3,600 managers from 14 countries reveals that most of them held assumptions about human nature that could best be classified as Theory X.37 Even though managers might publicly endorse the merits of participatory management, most of them doubted their workers capacities to exercise self-direction and self-control and to contribute creatively.38, Contemplating the central role of problem-solving in management and leadership, Jan P. Muczyk and Bernard C. Reimann of Cleveland State University offer an interesting perspective on four different leadership styles (see Exhibit 13.7) that revolve around decision-making and implementation processes.39. We use cookies to ensure that we give you the best experience on our website. On the other hand, if you believe that your people take pride in their work and see it as a challenge, then you'll more likely adopt a participative management style . 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